Terms & Conditions
Clear terms governing our professional marketing consultancy services and client relationships
1. Agreement Overview
These Terms and Conditions govern the provision of marketing consultancy services by Orbis Strategies Ltd (“we”, “us”, “our”) to clients (“you”, “your”). By engaging our services, you agree to be bound by these terms.
Company Details:
- Orbis Strategies Ltd
- Registered in England and Wales
- Email: info@orbisstrategies.com
2. Services Provided
We provide AI-driven marketing consultancy services including:
- AI-driven audience intelligence and targeting
- Predictive media planning and attribution
- Search engine optimisation and content strategy
- Performance media management
- Conversion optimisation and experience design
- Marketing automation and data analysis
Specific services, deliverables, and timelines will be detailed in individual service agreements or statements of work.
3. Client Responsibilities
To ensure successful delivery of our services, you agree to:
- Provide accurate and complete information about your business
- Grant necessary access to marketing platforms and analytics
- Respond to requests for information in a timely manner
- Maintain valid payment methods and settle invoices promptly
- Comply with all applicable laws and platform policies
- Provide feedback and approvals within agreed timeframes
4. Payment Terms
- Fees: As specified in your service agreement
- Billing: Monthly in advance unless otherwise agreed
- Payment Terms: 14 days from invoice date
- Late Payment: 2% monthly charge on overdue amounts
- Currency: All fees quoted in GBP unless specified
- Ad Spend: Client responsibility, separate from management fees
Setup fees, if applicable, are due upon commencement of services. Recurring fees continue until written termination notice is provided.
5. Intellectual Property
Our IP: We retain ownership of:
- Proprietary AI frameworks and methodologies
- Templates, processes, and strategic frameworks
- Software tools and analytical models
- General knowledge and experience gained
Your IP: You retain ownership of:
- Brand assets, logos, and existing content
- Customer data and business information
- Content created specifically for your brand
6. Confidentiality
Both parties agree to maintain confidentiality of sensitive business information shared during the course of our engagement. This includes:
- Business strategies, financial information, and performance data
- Customer lists, market research, and competitive intelligence
- Technical specifications and proprietary methodologies
- Any information marked as confidential or clearly sensitive
Confidentiality obligations survive termination of our agreement.
7. Performance and Results
While we employ industry-leading strategies and maintain high professional standards, marketing results depend on various factors including:
- Market conditions and competitive landscape
- Product/service quality and pricing
- Budget allocation and timing
- Client cooperation and response times
We do not guarantee specific results but commit to delivering professional services using best practices and continuous optimisation.
8. Termination
Either party may terminate:
- With 30 days written notice for ongoing services
- Immediately for material breach after 14 days cure period
- Due to insolvency or inability to pay debts
Upon termination:
- All outstanding fees become immediately due
- Access to platforms and data will be transferred
- Confidentiality obligations continue
- Work-in-progress will be delivered in current state
9. Liability and Indemnification
Limitation of Liability:
- Our liability is limited to fees paid in the 12 months preceding any claim
- We exclude liability for indirect, consequential, or special damages
- Nothing limits liability for death, personal injury, or fraud
Client Indemnification:
You agree to indemnify us against claims arising from your use of our services, breach of these terms, or violation of third-party rights.
10. General Provisions
Governing Law: These terms are governed by English law
Jurisdiction: English courts have exclusive jurisdiction
Force Majeure: Neither party liable for events beyond reasonable control
Entire Agreement: These terms supersede all prior agreements
Amendments: Changes must be in writing and signed by both parties
Severability: Invalid provisions do not affect remainder of agreement
11. Contact Information
For questions about these terms or our services:
Email: info@orbisstrategies.com
Phone: +44 7387 391 645
Legal Notices: Send to registered office address
We may update these terms periodically. Continued use of our services constitutes acceptance of updated terms.